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NEC – Hospitality

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Many hotels today have the need to enhance their customer service and improve their back office efficiency by investing in a modern IP-enabled communications solution. The solution will have to interface with the hotel’s existing and new hospitality applications including its property management system. For a solution that is not only state-of-the-art, but also cost effective, supported locally and fitted in with your hotel’s existing cabling infrastructure you need look no further than CommsCo and NEC. As an authorised NEC Australia partner CommsCo has for well over two decades supported a long standing relationship with the Accommodation industry in South East Queensland. With NEC’s great reputation for reliability and CommsCo’s unequalled commitment to true 24/7 support, you can be confident in selecting your next PABX communication system from our experienced team. Released in November 2014, the NEC SV9100 communications server provides voice and data connectivity in a robust, feature-rich solution boasting the highest quality voice and reliability in the market and is completely scalable to meet your property’s communication needs now and in the future. A single IP input from the SV9100 to your server applications can provide communications back to the main administration reception for check-in and check-out, while automatically providing all the customized telephone features for guests on check-in. NEC’s UM8000 Voice-Mail solution delivers full- featured voice mail to the hotel staff along with easy to use voice mail for the hotel guests. Direct access to the hotel’s automated attendant provides for direct room dialling and quick call routing to departments or hotel services. CommsCo will take the time to understand your needs, provide suggestions to matters that you may have overlooked, and then submit a proposal for the perfect NEC solution, including added value to your business.
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